Privacy Policy
1. Introduction
Policy Overview
Thank you for visiting the Brian Newman Insurance Agency. We are committed to safeguarding your personal data and managing it in a secure and responsible manner. This Privacy Policy outlines the categories of personal information we collect when you interact with the Brian Newman Insurance Agency website (referred to herein as “Brian Newman Insurance Agency”) or utilize our services (the “Service”). Additionally, it details how this information is used, shared, protected, and the choices available to you regarding your data. This Policy is structured in alignment with relevant data privacy regulations, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and applicable telecommunications privacy standards.
Scope of Policy
This Privacy Policy applies universally to individuals and organizations that engage with the Brian Newman Insurance Agency website and associated Services, irrespective of geographic location. It governs the collection, use, and disclosure of personal information by Brian Newman Insurance Agency and its affiliates or subsidiaries. Information gathered through websites, mobile applications, SMS/MMS communications, and other electronic interactions is covered under this policy. We encourage you to read this document thoroughly to understand our practices regarding your personal data.
You may be subject to additional or distinct privacy notices during specific interactions with our services. In such cases, those notices will supplement this Policy, particularly where discrepancies arise.
Consent
By accessing or using the Brian Newman Insurance Agency website and Services, you affirm your consent to the practices outlined in this Privacy Policy concerning the collection, use, sharing, and processing of your personal data. This consent extends to activities such as SMS/MMS messaging, which is conducted in accordance with RingCentral's content policies.
For certain services, especially those involving telecommunication such as SMS/MMS, we implement strict consent protocols. Prior to data collection, we ensure that explicit, informed, and affirmative consent is obtained from all users. This includes clear opt-in procedures for marketing communications and telecommunication-related activities, ensuring adherence to CTIA, TCPA, and GDPR standards.
In specific instances, we may request written consent, particularly for automated messaging campaigns or for sharing information in highly regulated scenarios. Users retain the right to withdraw consent at any time, subject to applicable legal or contractual obligations and with reasonable notice. To revoke consent, please refer to the “Contact Information” section of this policy.
We reserve the right to revise this Privacy Policy periodically to reflect changes in operational practices, legal requirements, or regulatory developments. Continued use of the Brian Newman Insurance Agency website and services signifies acceptance of any revised terms. Notice of substantial updates will be communicated via prominent announcements on our website or through direct messaging channels.
Please note that phone numbers submitted for SMS communications are kept strictly confidential and will not be disclosed to third parties.
By utilizing our services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy and any other agreements governing your use of the Services.
2. Information We Collect
At Brian Newman Insurance Agency, we prioritize transparency in our data collection practices. This section outlines the various categories of information we may gather through your interactions with our website, services, and telecommunication channels, including SMS/MMS communications. The purpose of collecting this data is to support service delivery, improve user experience, and ensure compliance with applicable legal and operational standards.
Personal Information
We collect identifiable information that can be used to recognize or contact you directly. This information may be obtained either through direct submission or through your use of our services. Examples include, but are not limited to:
Full Legal Name
Contact Information: Including your email address, mailing address, phone number, and similar contact details.
Billing Information
For purposes related to billing and transaction processing, we collect specific financial data, such as:
Credit Card Details: Including the card number, expiration date, and CVV code.
Billing Address: The postal address associated with your payment method.
This information is necessary for completing financial transactions and managing service subscriptions. All billing data is processed and stored in accordance with the Payment Card Industry Data Security Standard (PCI DSS) to ensure maximum security.
Usage Information
To better understand how users interact with our services and to optimize their experience, we collect data related to service usage, which may include:
IP Address: The internet protocol address from which you access our services.
Feature Interaction: Information regarding the services and features you access, how frequently they are used, and the duration of usage.
Call History: Logs of calls made or received through our services, including time stamps and call durations.
Clickstream Data: Information related to your navigation behavior on our website, including which pages or links are clicked.
This data collection is standard industry practice and is used for service enhancement, security monitoring, and understanding user preferences.
Anonymous Information
In addition to identifiable data, we also gather anonymized and aggregated information that does not personally identify any individual. This includes:
Aggregated Usage Metrics: Compiled data derived from multiple users that is used strictly for analytical and business purposes.
Such data helps us conduct market analysis, evaluate service performance, and make informed decisions without compromising personal privacy.
Additional Information
To support business operations and enhance personalization, we may collect supplementary details such as:
Business Information: Company name and relevant identifiers for corporate clients.
Demographic Data: Age, gender, occupation, and other demographic insights.
Technology Preferences: Information regarding preferred digital platforms, devices, or technologies.
Referral Source: Data regarding how users discovered our services (e.g., via referral, search engine, advertisement).
This additional information is used to tailor communications, improve service offerings, and design targeted marketing strategies.
3. How We Use Your Information
Brian Newman Insurance Agency is dedicated to ensuring that all personal data collected from you is utilized in a transparent, secure, and legally compliant manner. The following outlines the various purposes for which your information is used to deliver, improve, and secure our services.
Access Management
We use your personal information to control and facilitate secure access to our services. This includes, but is not limited to:
Identity Verification: Confirming your identity when accessing the Brian Newman Insurance Agency website or using our services.
Authorization Controls: Ensuring that only permitted users can access specific features and areas of our services.
Security Protocols: Employing safeguards and monitoring systems to prevent unauthorized access, data breaches, and related threats.
Personalization
To improve your overall experience, we use collected information to offer tailored content and services:
Preference-Based Content: Adjusting service offerings based on your behavior, preferences, and past interactions.
User Interface Customization: Modifying layouts and functionality to better suit your usage patterns and improve usability.
Marketing and Promotions
Your information enables us to conduct targeted marketing efforts and keep you informed about offerings that may be relevant to you:
Direct Communications: Sending promotional emails, SMS messages, and notifications regarding our services and products, in accordance with applicable consent requirements.
Marketing Analysis: Using data insights to create more effective promotional campaigns aligned with your interests.
Partner Campaigns: Occasionally sharing promotional content from trusted partners or sponsors, subject to applicable permissions.
Customer Communication
We utilize your contact details to keep you informed and provide support:
Service Updates: Notifying you of important changes, disruptions, or updates to our services.
Customer Assistance: Responding to inquiries, addressing concerns, and offering general customer service.
Feedback and Surveys: Requesting input to help us enhance our service quality and user satisfaction.
Internal Operations
Your data is vital to our internal business processes and operational oversight:
Analytics and Research: Conducting evaluations and internal reviews to improve offerings and inform strategic decisions.
Auditing and Compliance: Ensuring adherence to company policies, industry standards, and regulatory frameworks.
Risk Mitigation: Identifying and managing potential threats to our business or service integrity.
Billing and Technical Support
We rely on certain information to facilitate billing and support functions:
Payment Handling: Managing financial transactions, including payments and refunds.
Account Oversight: Administering your account, subscription status, and service privileges.
Tech Support: Offering troubleshooting and technical help to ensure uninterrupted service.
Use of Anonymous Data
Non-identifiable data is used in ways that protect your identity while advancing business goals:
Trend Analysis: Aggregating data to evaluate patterns in usage and customer behavior without compromising personal information.
Product Strategy: Leveraging analytics to guide the development of new features, services, or business directions.
Legal and Regulatory Compliance
We are committed to complying with all relevant legal requirements and industry regulations:
Legal Disclosures: Sharing information in response to valid legal requests, such as court orders or law enforcement inquiries.
Regulatory Adherence: Utilizing your data to comply with data privacy laws, telecommunication regulations, and other obligations.
Policy Enforcement: Using personal information to uphold our terms of service and contractual agreements.
This comprehensive framework reflects our responsibility to manage your personal data ethically, lawfully, and transparently. If you have any concerns or require further clarification about how your information is used, please consult the "Contact Information" section of this policy.
4. SMS/MMS Messaging Compliance
Brian Newman Insurance Agency is fully committed to adhering to all applicable regulations and industry standards governing SMS and MMS communications. This includes ensuring our messaging practices are consistent with legal obligations and best practices, particularly those outlined by RingCentral.
Confidentiality of Phone Numbers
All phone numbers provided for SMS opt-in purposes are treated as confidential and will not be disclosed to third parties under any circumstances.
Enhanced Business SMS Guidelines
Regulatory Compliance
The agency’s use of Enhanced Business SMS services strictly follows RingCentral’s Terms of Service and Acceptable Use Policy. These policies are designed to prevent unwanted communications, such as spam or fraudulent messages, and to uphold the quality and reliability of messaging services.
Message Volume Restrictions
To ensure network integrity and comply with carrier requirements:
Standard originating numbers are limited to 50 messages per minute.
Long-code numbers can send up to 60 messages per minute.
Toll-free numbers under the High Volume SMS program are permitted up to 180 messages per minute.
Consent Requirements
Before sending marketing, promotional, or informational messages, explicit written consent is obtained from recipients. This consent is documented and retained to comply with relevant legal frameworks, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.
Automated Messaging Protocols
Logged Consent for Automation
All automated SMS communications require express, documented consent from the recipient. This ensures compliance with CTIA and legal standards, and validates that recipients have authorized automated messaging.
Opt-Out Compliance
Every automated message includes clear opt-out instructions (e.g., "Reply STOP to unsubscribe"). All such requests are honored without delay, ensuring users can easily revoke consent at any time.
User Consent and Opt-In Procedures
Double Opt-In Protocol
To further confirm consent and ensure contact accuracy, a double opt-in process is recommended. This involves sending a confirmation message that requires a recipient’s affirmative response.
SMS TERMS OF SERVICE - NOTICE TO CUSTOMER:
“By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Brian Newman Insurance Agency. This includes SMS messages for account notifications, customer care, marketing. Message frequency varies. Message and data rates may apply. See privacy policy at https://www.newman-insurance.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.”
Consent Documentation
We maintain detailed logs of each user’s consent, including the method and timestamp of opt-in. This information is available for carrier or regulatory review if required.
Opt-Out Management
Recognized Keywords
All promotional and informational messages include instructions for opting out. Keywords such as STOP and UNSUBSCRIBE are recognized and acted upon immediately.
Automated and Manual Processing
For toll-free and long-code numbers not using our High Volume SMS solution, opt-outs must be managed manually. Regardless of the system used, we ensure all opt-out requests are processed promptly and thoroughly to prevent further messages.
Prohibited Campaign Categories
The following campaign types are strictly prohibited and will not be supported:
Mortgage or loan advertisements
Credit repair offers
Debt relief or collection messages
Work-from-home schemes
Secret shopper programs
Political messaging
Advertisements related to alcohol, tobacco, or firearms
Pharmaceutical or supplement promotions
Additionally, campaigns associated with illegal activities, adult content, violence, hate speech, controlled substances (e.g., marijuana), fraud, or deceptive practices are banned.
Prohibited Message Content
Messages containing inappropriate or non-compliant material are not allowed and may lead to account suspension or other penalties.
Compliance Enforcement
Carrier Fees and Penalties
We actively monitor and comply with all carrier-imposed restrictions and associated fees to avoid financial penalties resulting from violations.
Account Management
Accounts found in breach of RingCentral or carrier policies may face consequences including:
Reduced message deliverability
Additional registration fees
Temporary or permanent suspension of messaging services
Fines for Non-Compliance
Failure to comply with messaging standards may result in monetary fines, which will be enforced via RingCentral in alignment with carrier rules.
By adhering strictly to these SMS/MMS messaging guidelines, Brian Newman Insurance Agency affirms its commitment to responsible, lawful, and respectful communication practices. For further details or questions, please refer to the “Contact Information” section of this policy.
5. Information Storage and Security
Brian Newman Insurance Agency is deeply committed to maintaining the confidentiality, integrity, and availability of your personal data. We utilize a comprehensive security framework and adhere to industry best practices to ensure that all personal information is securely stored and processed. This section provides an overview of our storage protocols, security safeguards, and data retention strategies in accordance with applicable legal and regulatory requirements.
Storage Approach
To protect personal data effectively, we employ a layered security strategy that includes physical, electronic, and managerial safeguards.
Physical Safeguards
Our storage environments are protected by advanced physical security controls, such as:
Restricted Access: Physical access to our storage facilities is limited exclusively to authorized personnel. Security mechanisms include secure locks and verification systems.
Environmental Safety: Facilities are equipped with modern fire alarms, temperature controls, and backup power sources to mitigate environmental hazards.
Electronic Safeguards
Data is hosted on encrypted servers and protected using robust digital security measures:
Network Security: Advanced firewalls, intrusion detection systems (IDS), and intrusion prevention systems (IPS) are used to block unauthorized access and protect against cyber threats.
Backup and Redundancy: Routine data backups are conducted and stored in secure off-site locations to enable recovery in the event of data loss or system failure.
Managerial Safeguards
We uphold strict internal controls to ensure proper handling of data by authorized personnel:
Access Governance: Permissions are assigned based on job necessity, with routine audits to ensure ongoing appropriateness.
Employee Training: Staff members undergo regular training on privacy laws, data security, and internal handling procedures to reinforce compliance and best practices.
Security Measures
To protect personal data from unauthorized access, disclosure, alteration, or destruction, we implement a variety of modern security technologies and processes:
Data Encryption
At Rest: Stored data is encrypted using standards such as AES-256, ensuring secure data preservation.
In Transit: Information exchanged between users and our systems is protected by Transport Layer Security (TLS), safeguarding against interception during transmission.
Access Controls
Multi-Factor Authentication (MFA): Access to sensitive data systems requires multiple forms of identity verification to enhance account security.
Audit and Compliance Reviews: We regularly conduct audits and risk assessments to identify vulnerabilities and ensure continued compliance with evolving data protection standards.
Data Retention Practices
We retain personal data only for as long as necessary to fulfill its intended purpose or to meet legal and contractual obligations.
Retention Guidelines
Operational Necessity: Data is retained to support ongoing service delivery, manage business operations, and satisfy contractual duties.
Regulatory Requirements: Data retention periods are aligned with applicable legal and jurisdictional mandates.
Data Disposal
Secure Erasure: When data is no longer required, it is deleted using secure techniques such as data wiping or degaussing, which permanently destroy information.
Anonymization: Where extended analysis is necessary, personal data may be anonymized to remove identifiers, allowing continued use for statistical purposes without compromising privacy.
By applying these comprehensive security measures and retention standards, Brian Newman Insurance Agency reinforces its commitment to protecting your personal information from misuse, unauthorized access, and accidental loss. We continuously update our practices to reflect changes in legal obligations and technological advancements.
Should you have any questions regarding our data storage or security protocols, please contact our Data Protection Officer through the details provided in the "Contact Information" section of this policy.
6. Data Sharing and Disclosure
Confidentiality of Phone Numbers
All phone numbers submitted for SMS opt-in purposes are handled with the utmost confidentiality and will not be disclosed to third parties under any circumstances.
Compliance with Legal Obligations
Brian Newman Insurance Agency may be legally obligated to share personal data in specific situations, particularly in response to formal requests from governmental bodies or legal authorities. These disclosures are made strictly in accordance with applicable laws and include:
Legal Compliance: Information may be disclosed to fulfill obligations under laws, regulations, legal processes, or official governmental requests.
Protection of Rights and Safety: We may release data when necessary to protect the rights, property, or safety of Brian Newman Insurance Agency, its employees, clients, users, or the general public.
Legal Claims and Proceedings: If required to enforce our terms of service or respond to legal disputes or litigation involving the agency, we may disclose relevant information. In such instances, we ensure disclosures are narrowly tailored to legal requirements and that all reasonable protective measures are taken to maintain privacy.
7. Cookies and Tracking Technologies
Brian Newman Insurance Agency is committed to delivering a seamless and personalized digital experience. To support this objective, we employ a range of cookies and tracking technologies that collect data about how users interact with our services. The use of these tools complies with industry standards and data protection laws.
Cookies
Types of Cookies Employed
Essential Cookies: These are critical for the core functionality of our website, such as security, accessibility, and network management. Without these cookies, certain services may not work properly.
Performance Cookies: These gather anonymized statistics on how visitors use the site—such as page visits, session duration, and error messages. This data informs improvements to website usability and performance.
Functionality Cookies: These remember user choices—like login credentials and language preferences—to deliver a customized experience. These cookies do not monitor your activity on external websites.
Targeting/Advertising Cookies: Used to tailor ads based on user interests, these cookies track browsing behavior and help limit repetitive advertising. They also assist in measuring campaign effectiveness.
Purpose of Cookies
The cookies used by Brian Newman Insurance Agency serve to:
Enhance User Experience: By remembering user preferences and actions, cookies streamline navigation and functionality.
Support Analytics and Performance Monitoring: They enable us to evaluate how visitors engage with our digital content and make informed improvements.
Enable Personalized Advertising: With user consent, cookies help us deliver advertisements that align with individual browsing patterns and preferences.
Web Beacons
Usage and Objectives
Also referred to as pixel tags or clear GIFs, web beacons are embedded in emails or webpages to:
Monitor Email Engagement: Track email open rates and content interactions to refine communication strategies.
Support Website Analytics: Monitor visitor activity such as page views and clicks. Used in conjunction with cookies, they provide a complete picture of user engagement across our digital platforms.
Log Files
Information Collected
Our systems automatically capture specific data through log files when users access our website or services. This includes:
IP Addresses: To determine user location and assist in security monitoring.
Browser Information: Details such as browser type and version, aiding in compatibility and website optimization.
Internet Service Provider (ISP): Collected for diagnosing connectivity issues.
Referring and Exit Pages: Identifies the source and destination of user traffic, supporting analysis of referral effectiveness.
Time Stamps: Tracks session timing for insights into usage trends.
Clickstream Data: Logs the sequence of user actions on the website to refine navigation and content layout.
By utilizing these technologies, Brian Newman Insurance Agency aims to enhance user satisfaction, ensure operational security, and deliver personalized services. We are fully committed to maintaining transparency and adhering to all relevant data privacy regulations.
For further inquiries regarding our use of cookies or data tracking, please refer to the "Contact Information" section of this policy.
8. User Rights and Choices
Brian Newman Insurance Agency is dedicated to empowering individuals to exercise control over their personal data. This section outlines the rights available to users concerning their personal information and explains the processes in place to support the exercise of those rights, in accordance with applicable data protection regulations.
Access and Update of Information
Users are entitled to access the personal data held by the agency and to request corrections or updates to maintain its accuracy and completeness. Our procedures include:
Access Requests: Individuals may request a copy of the personal information maintained about them by contacting us through the details provided in the Contact Information section. Such requests will be fulfilled within a reasonable period, as required by law.
Update and Correction Requests: If any personal data held is believed to be inaccurate or incomplete, individuals may request rectification. Upon receiving such a request, the agency will promptly review and correct any confirmed inaccuracies.
Opt-In/Opt-Out Preferences
To ensure transparency and user control, Brian Newman Insurance Agency offers clear options for managing communication preferences and data usage. These include:
Marketing Communications:
Opt-In: Users may choose to receive promotional communications, such as newsletters and product updates, during the sign-up process or through ongoing interactions.
Opt-Out: Users can withdraw their consent at any time via the "unsubscribe" link included in marketing emails or by directly contacting the agency to update their preferences.
SMS/MMS Messages:
Opt-In: Users must provide explicit consent—usually via a double opt-in process—to receive text notifications and promotional content.
Opt-Out: Individuals can stop receiving messages by replying with terms like “STOP” or “UNSUBSCRIBE,” or by contacting support to manage messaging preferences.
Request for Deletion of Personal Data
Under certain conditions, users may request the deletion of their personal data, particularly when it is no longer necessary for its original purpose or if consent is withdrawn.
Submitting Requests: Deletion requests should be directed to our Data Protection Officer, as detailed in the Contact Information section. Each request will be reviewed and handled in compliance with relevant laws.
Deletion Process: Once verified, personal data will be removed from active systems. However, residual copies may be retained in backup archives for a limited time to fulfill legal obligations or legitimate business purposes.
Resolution of Complaints
Brian Newman Insurance Agency is committed to addressing any concerns regarding the handling of personal data through the following steps:
Filing Complaints: If users believe their privacy rights have been compromised or have other data concerns, they should promptly contact our Data Protection Officer with detailed information.
Internal Review: Upon receipt, a comprehensive investigation will be conducted involving relevant personnel and departments.
Response and Resolution: The agency will respond formally with details on the resolution steps taken. If the user remains unsatisfied, they may escalate the issue to a relevant regulatory or data protection authority in their jurisdiction.
By exercising these rights, users can maintain control over their personal data while holding the agency accountable to its commitment to privacy. For further guidance or support, please reach out to our Data Protection Officer via the contact details provided in this policy.
9. International Data Transfers
Brian Newman Insurance Agency is committed to maintaining the security and protection of personal data during international transfers. This section outlines the agency’s approach to cross-border data sharing in compliance with global data protection laws.
Adherence to Global Data Protection Regulations
To ensure a high standard of data protection worldwide, the agency adheres to several key regulatory frameworks, including:
General Data Protection Regulation (GDPR): For users within the European Economic Area (EEA), all data transfers outside the EEA comply with GDPR requirements, ensuring an equivalent level of protection.
California Consumer Privacy Act (CCPA): For residents of California, personal data shared outside the U.S. is safeguarded under the obligations outlined in the CCPA.
Other Applicable Frameworks: The agency also ensures compliance with data protection laws relevant to other regions where its users reside.
Mechanisms for Lawful Transfers
To lawfully transfer data across borders, Brian Newman Insurance Agency employs the following safeguards:
Adequacy Decisions: Where applicable, transfers are made to countries deemed by regulatory authorities to have adequate data protection levels.
Standard Contractual Clauses (SCCs): When no adequacy decision is in place, SCCs approved by the European Commission are used to ensure lawful and secure transfers.
Binding Corporate Rules (BCRs): For internal transfers within affiliated entities, BCRs may be implemented, providing a consistent and compliant approach to international data movement.
Alternatives to Privacy Shield: Though the EU-U.S. Privacy Shield has been invalidated, the agency ensures compliance through the use of SCCs or BCRs for transatlantic data transfers.
Sector-Specific Compliance
The agency ensures additional compliance in specialized areas:
Telecommunications: Cross-border transfers involving voice, SMS, or MMS data adhere to relevant telecom regulations, including interception and data retention standards.
Insurance Sector: Transfers involving policyholder data, claims, or actuarial information comply with insurance regulations, AML requirements, and supervision by relevant authorities.
Security Measures
Robust security controls are applied to international transfers, including:
Encryption and Pseudonymization: Ensures data confidentiality during transfer and storage.
Secure Transmission Protocols: Protects data against interception and unauthorized access.
User Transparency and Rights
Users have the right to request additional information about the data transfer mechanisms and safeguards in place. Such inquiries can be directed to our Data Protection Officer using the contact details provided.
Through strict adherence to international standards and the implementation of secure, lawful transfer mechanisms, Brian Newman Insurance Agency reaffirms its commitment to maintaining data privacy and compliance across all jurisdictions.
10. Children's Privacy
Brian Newman Insurance Agency remains committed to safeguarding the privacy of minors and adheres strictly to all relevant laws and regulations governing the handling of children's personal data. This section outlines our policies regarding age restrictions and the role of parental guidance to ensure the highest standards of care in managing children's information.
Age Restrictions
The services and website offered by Brian Newman Insurance Agency are not intended for individuals under the age of 13. We do not intentionally collect, solicit, or process personal data from children within this age group. These age-related policies align with the Children’s Online Privacy Protection Act (COPPA) in the United States, as well as comparable international frameworks.
Prohibited Data Collection: The use or registration of our services by individuals under 13 is strictly prohibited. Should we discover that we have unintentionally obtained personal information from a child under this age, we will promptly take action to remove such data from our records.
Age Verification Procedures: During account registration, we may implement mechanisms to verify user age to ensure compliance with our restrictions. Users must provide accurate and truthful age information to gain access to our services.
Parental Guidance
For minors who are over the age of 13 but still under legal adult age, parental or guardian involvement is strongly encouraged. We advocate for the active supervision of children’s online behavior by their parents or guardians, as well as ongoing education regarding safe and responsible internet use.
Parental Consent
In jurisdictions where legal requirements mandate it, Brian Newman Insurance Agency may require verifiable parental or guardian consent prior to collecting, using, or disclosing the personal data of minors. This consent is obtained through secure and reliable verification processes, ensuring lawful handling of such information.
Parental Rights
Parents and guardians retain the right to access, modify, or request the deletion of any personal data collected from their child by the agency. These rights may be exercised by contacting our Data Protection Officer (DPO) using the contact details provided in the "Contact Information" section of this policy.
Educational Resources
To assist parents and guardians in understanding our data handling practices, we offer informative materials that explain our collection procedures and offer practical guidance for safeguarding children's online privacy. These resources include safe internet usage tips and advice for monitoring digital activity.
Compliance with Telephony Regulations
Telemarketing and Communication: The agency complies fully with telephony regulations that restrict marketing communications directed toward minors. We actively ensure that our communication strategies do not target children, and we promptly address any inadvertent violations.
Data Security Standards: We maintain strict data protection protocols, including encryption, secure access controls, and ongoing monitoring, to prevent unauthorized access or misuse of minors’ personal information.
Compliance with Insurance Regulations
Insurance Services and Policies: All insurance-related offerings are managed in accordance with laws applicable to minors. This includes obtaining appropriate consents and ensuring that minors' data is utilized solely for legitimate and legally compliant purposes.
Educational Outreach for Insurance Products: Where insurance products may have implications for minors (e.g., health or life insurance under a parent's name), the agency provides clear and comprehensive information to parents and guardians to support informed decision-making.
Brian Newman Insurance Agency is dedicated to fostering a safe digital environment for children and upholding the strictest standards in privacy protection. If you have any concerns or questions regarding our policies on children’s privacy, please contact our Data Protection Officer using the contact information found in the relevant section of this policy.
11. Updates to This Privacy Policy
Brian Newman Insurance Agency reserves the right to revise or update this Privacy Policy at any time to reflect changes in operational practices, applicable laws, or regulatory requirements. This section explains how users will be informed of such updates and the effective date of those changes.
Notification of Revisions
To maintain transparency and fulfill legal obligations under data protection laws, we will provide clear and timely notifications of any substantial modifications to this Privacy Policy using the following methods:
Website Notifications: Prominent notices will be displayed on our official website to inform users of important changes. These notices will be accessible from the homepage or other key pages to ensure visibility.
Email Communications: If you are an active user who has shared your email address with us, you will receive an email detailing the key updates to the policy along with a link to the revised document for your review.
In-App Alerts: For users interacting with our services via mobile applications or digital platforms, we may deliver in-app notifications to ensure awareness of any policy updates.
We encourage all users to review the updated policy thoroughly to understand how the changes may impact their rights and responsibilities. By continuing to use our services following notification, you acknowledge and accept the revised terms of the Privacy Policy.
Effective Date of Changes
To promote clarity and user understanding, all updates to this Privacy Policy will specify an effective date, clearly indicated in our notifications.
Effective Date: The updated Privacy Policy will become enforceable on the date mentioned in the communication (website notice, email, or in-app notification).
Review Window: We may provide a designated period before enforcement of the revised policy to allow users adequate time to understand and evaluate the changes. During this period, the previous version of the policy will remain in effect.
Access to Prior Versions: For transparency, previous versions of the Privacy Policy may be retained and made available upon request or through our website, enabling users to track the evolution of our privacy practices.
Industry-Specific Compliance
Telecommunication Sector: All updates will comply with relevant telecommunications regulations, particularly those involving data protection, user consent, and communication protocols.
Carrier & Provider Compliance: We will align our policy updates with the standards and requirements set by telecom carriers and regulatory bodies, such as the CTIA.
Insurance Industry Standards: Policy revisions will also reflect ongoing compliance with insurance regulations, particularly those concerning policyholder data, claims processing, and financial transactions.
Policyholder Notification: For users who hold insurance policies with us, we will provide direct communications outlining changes that may affect their personal information within insurance-related processes such as underwriting and claims handling.
Brian Newman Insurance Agency is committed to maintaining transparent, up-to-date, and legally compliant data protection practices across all sectors in which we operate. For any inquiries regarding policy updates, please contact our Data Protection Officer using the details provided in the "Contact Information" section.
12. Contact Information
Brian Newman Insurance Agency is dedicated to openness and responsiveness in addressing privacy and data protection concerns. The following contact details are provided for any inquiries or requests concerning your personal information:
Company Name: Brian Newman Insurance Agency, LLC
Phone: 940.320.2700
Address: 2001 Auburn Hills Parkway, Suite 204, McKinney, TX 75071
Website: newman-insurance.com
Data Protection Officer (DPO)
For privacy-related inquiries, you may contact our Data Protection Officer, who oversees compliance and strategy related to data protection:
Name: Brian Newman Insurance Agency, LLC
Email: Brian@Newman-Insurance.com
Phone: 940.320.2700
Mailing Address: 2001 Auburn Hills Parkway, Suite 204, McKinney, TX 75071
13. Contact Methods
Brian Newman Insurance Agency offers multiple communication channels for users with privacy-related inquiries, data access requests, or general concerns.
Available Contact Options:
Email: For detailed questions or documentation requests, contact: Nicole@newman-insurance.com. We aim to respond within 2–3 business days.
Phone: For immediate concerns, you may call our support line at 940.320.2700, available during business hours: Monday to Friday, 9:00 AM to 5:00 PM (CST).
Mail: Written correspondence can be directed to:
Brian Newman Insurance Agency, LLC
2001 Auburn Hills Parkway, Suite 204
McKinney, TX 75071Web Form: A secure online form is available on our website for submitting inquiries or requests while ensuring the privacy of your personal information.
In-Person Visits: You are welcome to visit our office during business hours. Appointments are recommended to ensure availability of the appropriate team members.
Escalation to Authorities
If you feel your data protection concerns have not been adequately addressed, you may contact the relevant regulatory authority:
European Economic Area (EEA): Contact your national data protection authority.
California Residents: Contact the California Attorney General’s Office.
Industry-Specific Support
SMS/MMS Communication Support: For issues related to mobile messaging services, you may text 940.320.2700 or email brian@newman-insurance.com for assistance in accordance with our telecom service protocols.
Insurance Services Support: For inquiries about insurance policies, claims, or underwriting, contact:
Email: brian@newman-insurance.com
Phone: 940.320.2700
This comprehensive contact framework reflects Brian Newman Insurance Agency's commitment to ensuring user access, data transparency, and exceptional customer support across both telephony and insurance sectors.
14. Miscellaneous
This section outlines several key legal and procedural elements that define the relationship between Brian Newman Insurance Agency and its users. It offers guidance on dispute resolution procedures as well as the legal jurisdiction that governs the interpretation and enforcement of this Privacy Policy and the services provided.
Dispute Resolution
Brian Newman Insurance Agency is committed to managing and resolving disputes in a prompt, fair, and transparent manner. The following outlines the steps taken to address any disagreements or claims between the user and the agency:
Informal Resolution: We strongly recommend that users first contact us directly to address any concerns or conflicts prior to initiating any legal or formal procedures. Our customer service team and Data Protection Officer (DPO) are available to work with you toward a mutually agreeable solution.
How to Reach Us: Users may contact us by email, telephone, or physical mail as detailed in the Contact Information section. We strive to handle and resolve informal disputes within a reasonable period.
Mediation and Arbitration: Should informal negotiations fail to produce a resolution, the parties may mutually agree to engage in mediation or arbitration as alternative means of resolving disputes.
Mediation: A neutral third party may be appointed to assist in facilitating a fair agreement between the parties. Unless otherwise arranged, the costs of mediation are typically shared equally by both sides.
Arbitration: If mediation does not resolve the dispute, either party may initiate arbitration, conducted in accordance with the rules of the American Arbitration Association (AAA) or a comparable arbitration organization as mutually agreed.
Binding Decision: The ruling made by the arbitrator is final, binding, and legally enforceable in a court of appropriate jurisdiction. Each party is responsible for covering its own arbitration-related expenses unless the arbitrator rules otherwise.
Litigation as a Last Resort: If mediation and arbitration are either unsuccessful or deemed inappropriate, legal proceedings may be pursued through the courts. However, litigation is considered a last resort, and all other resolution methods should be exhausted beforehand.
Governing Law
This section specifies the legal jurisdiction and framework that will govern the terms of this Privacy Policy and your engagement with our services:
Applicable Law: This Privacy Policy, along with any disputes arising from it, will be interpreted in accordance with the laws of the State of Texas, without regard to its conflict-of-laws rules. This choice reflects our business location and supports consistent application of legal standards.
Jurisdiction and Venue: Any legal proceedings arising in connection with this Privacy Policy shall be conducted exclusively in the state or federal courts located in Collin County, Texas. By utilizing our services, you agree to submit to the exclusive jurisdiction of these courts and waive any objections based on jurisdiction or location.
Industry-Specific Legal Considerations
Telecommunications Compliance: In addition to state law, Brian Newman Insurance Agency abides by relevant federal and state regulations governing telecommunications, including those issued by the Federal Communications Commission (FCC). Disputes related specifically to telecommunications services may also fall under the FCC’s authority.
Insurance Regulatory Compliance: For matters directly involving insurance services, we operate under the supervision of state insurance regulatory bodies. Any related disputes may also be addressed through the appropriate insurance authorities.
International Users and Cross-Border Disputes: For users located outside of the United States, we strive to meet applicable international privacy and data protection laws. Cross-border disputes may be subject to international arbitration or legal proceedings under the relevant treaties or intergovernmental agreements between the applicable countries.
By including these provisions, Brian Newman Insurance Agency aims to provide users with a transparent understanding of how legal disputes are addressed and what legal systems apply. This commitment to clear and fair dispute resolution reflects our dedication to user trust and ethical practices.
For additional questions or further clarification, we encourage users to contact our Data Protection Officer, whose contact details are available in the Contact Information section of this Privacy Policy.